Effective Date: Nov/18/2025

At DietApp.com, we're dedicated to helping you achieve your health and wellness goals through innovative technology and personalized guidance. Your trust matters to us, and this Privacy Policy explains how we handle your personal information when you use our platform.

This policy applies to data we collect directly through our services. It does not cover information processed on behalf of third-party organizations under separate agreements.

The data we gather depends on how you engage with DietApp.com. We obtain information through multiple channels: details you voluntarily provide, data automatically generated through your use of our services, information from external sources, and insights derived through analysis.

Basic Profile Information

• Full name, username, email address, phone number, and mailing address
• Age, gender, relationship status, and other demographic details you choose to share
• Payment credentials including credit card details and billing information when you subscribe to premium features

Content You Create

• Images, documents, and files you upload to track your progress
• Messages and communications you send through our platform or to our support team

Sensitive Health InformationWe collect health-related data with your explicit consent to deliver personalized diet and wellness recommendations:

• Login credentials (username and password combinations that protect your account)
• Private messages and chat conversations within our community features
• Health metrics including weight measurements, mental wellness indicators, sleep quality, physical activity levels, and nutritional intake
• Information about your cultural background, beliefs, or values that helps us provide culturally-appropriate guidance

System and Usage InformationWhen you access DietApp.com, we automatically record technical details:

• Server logs containing your IP address, browser type and version, device settings, and timestamps of your activity
• General location data based on your IP address (city, state, and country level)
• Cookies and similar tracking technologies that remember your preferences and analyze how you navigate our platform (see our Cookie Policy for details)
• Device specifications including model, operating system, unique identifiers, and diagnostic crash reports
• Behavioral patterns such as which features you use most, foods you commonly track, and how long you spend in different sections

Connected Device DataIf you link wearable devices or health apps (like Apple Health, Fitbit, or Google Fit), we receive activity data including steps, heart rate, calories burned, and sleep patterns.

We analyze the data we collect to generate insights about your preferences and progress. For example, we might calculate your estimated caloric needs based on your activity level and goals, or identify dietary patterns to improve your recommendations.

We also receive information from external partners:

• Connected Services: Social media platforms or health apps you choose to link with your DietApp.com account
• Advertising Partners: Marketing platforms that help us understand campaign effectiveness and reach potential users
• Joint Venture Partners: Companies we collaborate with for co-branded services or promotional activities
• Service Contractors: Technology providers that enhance our services, such as geolocation services or fraud prevention systems

You can always decline to provide certain information, though some features may require specific data to function properly.

We process your data to deliver exceptional service and continuously improve your experience with DietApp.com.

Service Delivery and Enhancement

• Providing core functionality, processing your subscription orders, and customizing your diet plans
• Data Used: All categories including contact details, demographics, payment info, health metrics, device data, location, activity logs, sensor readings, and derived insights

Business Operations

• Managing billing and accounting, strengthening security measures, detecting fraudulent activity, and fulfilling legal requirements
• Data Used: All categories including contact details, demographics, payment info, health metrics, device data, location, activity logs, sensor readings, and derived insights

Product Development and Innovation

• Improving existing features, developing new capabilities (including AI-powered recommendations), and conducting user experience research through surveys and interviews
• Data Used: All categories including contact details, demographics, payment info, health metrics, device data, location, activity logs, sensor readings, and derived insights

Personalization

• Understanding your unique needs and preferences to create a tailored experience that keeps you engaged and motivated
• Data Used: All categories including contact details, demographics, payment info, health metrics, device data, location, activity logs, sensor readings, and derived insights

Customer Support

• Responding to your inquiries, troubleshooting technical issues, and ensuring you get the help you need
• Data Used: All categories including contact details, demographics, payment info, health metrics, device data, location, activity logs, sensor readings, and derived insights

Communication

• Sending essential notifications about your account, including transaction confirmations, security alerts, feature updates, and helpful reminders
• Data Used: Contact information, demographics, health data, device identifiers, location, activity patterns, and analytical insights

Marketing

• Sharing information about new features, special offers, promotions, partnerships, and updates that might interest you
• Data Used: Contact information, demographics, health data, device identifiers, location, activity patterns, and analytical insights

Advertising

• Displaying relevant advertisements based on your interests and usage patterns
• Data Used: Contact information, demographics, health data, device identifiers, location, activity patterns, and analytical insights

We integrate data from various sources to provide you with a seamless, consistent experience across all touchpoints with DietApp.com.

We share your data only when necessary and appropriate:

Third-Party IntegrationsWhen you connect your DietApp.com account to external services (fitness trackers, social media, etc.), those platforms govern the shared data according to their own privacy policies.

Service ProvidersWe engage trusted vendors who assist with customer support, infrastructure management, cybersecurity, data analysis, and other operational needs. These partners can only access information necessary to perform their specific functions.

Payment ProcessorsFinancial institutions and payment gateways receive transaction details necessary to process your purchases, prevent fraud, assess credit risk, and provide financial analytics.

Corporate RestructuringIn the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the relevant parties involved in the transaction.

Legal ComplianceWe disclose information when required by law, legal proceedings, or valid requests from government authorities and law enforcement agencies.

Safety and SecurityWe may share data to:

• Protect users from spam, fraud, or other harmful activities
• Maintain the security and integrity of our systems against cyber threats
• Enforce our terms of service and protect our legal rights

Analytics and Advertising PartnersThird-party analytics and advertising companies collect data through our platform (such as device identifiers, IP addresses, and usage patterns) to measure performance and deliver targeted advertising. These companies may combine this data across multiple websites and services. For example, we use analytics tools to understand user behavior patterns—you can learn more in our Cookie Policy.

Please note: Under certain state laws, some of these data disclosures may qualify as "sales" or "sharing" of personal information. See the sections on Your Privacy Rights and Regional Privacy Notices for opt-out instructions.

We retain your information only as long as necessary to provide our services, achieve the purposes outlined in this policy, meet legal obligations, resolve disputes, and enforce our agreements.

Retention periods vary based on several factors:

• The nature and sensitivity of the data
• Your expectations and consent preferences
• Legal or contractual requirements
• Available automated deletion controls

For example, we might keep billing records longer than browsing history due to tax and accounting regulations.

We believe you should have meaningful control over your personal information. Your DietApp.com account includes built-in tools to manage your data:

Profile Management

• Update your personal information at any time through account settings
• Connect or disconnect third-party services and apps

Customization Controls

• Choose which data sources personalize your experience (food logs, step counts, etc.)

Account Closure

• Delete your account and associated data (subject to legal retention requirements like law enforcement preservation requests)

Depending on your location, these controls may be legally enforceable rights.

Access and PortabilityRequest a copy of your data in a portable format, typically delivered within 30 days. Contact support@biotin.ai from your registered email address.

Correction and DeletionUpdate information through your profile settings or request deletion by contacting support@biotin.ai. Legal obligations may require us to retain certain data even after you request deletion.

Processing ObjectionsAsk us to stop processing your information for specific purposes, including marketing communications. Note that opting out of marketing doesn't stop essential account-related messages.

Advertising PreferencesAdjust targeted advertising settings through our Cookie Policy.

Data Sharing Opt-OutCertain privacy laws define "sharing" or "selling" data broadly. Visit our "Your Privacy Choices" link to opt out of these practices.

Browser ControlsConfigure your browser or device settings (including Global Privacy Control) to express your privacy preferences—details in our Cookie Policy.

Have questions? Contact us anytime at support@biotin.ai.

We're committed to advancing the science of nutrition and behavior change. We conduct research using only aggregated, de-identified data to protect individual privacy.

If you prefer not to have your anonymized data included in research studies, you can opt out by completing our research opt-out form. You may also review our Institutional Review Board (IRB) Informed Consent documentation for more details.

Your information may be processed in the United States or other countries where we, our affiliates, or service providers maintain operations. We've selected these locations to optimize performance and operational efficiency.

We implement appropriate safeguards to protect your data regardless of where it's processed, even in countries that the European Commission hasn't designated as providing adequate data protection. These safeguards include contractual protections and security measures.

For more information about the European Commission's adequacy decisions, visit: https://commission.europa.eu/law/law-topic/data-protection_en

If you're covered by Washington's My Health My Data Act or Nevada's SB 370, please review our Consumer Health Data Privacy Notice for additional protections specific to health data.

Notice at CollectionThis policy describes the categories of personal and sensitive information we collect, our purposes for collection, whether we sell or share data, and our retention practices.

Right to KnowRequest detailed information about the data we've collected about you by contacting support@biotin.ai from your registered email. You can also request information about how we collect, use, disclose, sell, or share your data (detailed throughout this policy).

Correction and Deletion RightsUpdate your profile information directly or request corrections and deletions through support@biotin.ai. Legal requirements may prevent immediate deletion in certain circumstances.

Opt-Out Rights NOTICE: This website may sell or share your sensitive personal data. You have the right to:

• Opt out of "sales" or "sharing" of your personal information
• Limit our use of sensitive personal information beyond what's necessary to provide DietApp.com services

Visit "Your Privacy Choices" to manage these preferences.

We do not knowingly sell or share personal information of individuals under 18 years of age.

Non-DiscriminationWe will never discriminate against you for exercising your privacy rights. You won't face denied service, different pricing, or reduced quality for making these choices.

Authorized AgentsYou may designate an authorized agent (in writing or via power of attorney) to submit privacy requests on your behalf. We'll require proof of authorization and may need to verify your identity directly.

California's "Shine the Light" LawCalifornia residents with an established business relationship may request information about whether we've disclosed personal information to third parties for their direct marketing purposes.

If your data processing is subject to European Economic Area (EEA), United Kingdom (UK), or Swiss data protection law, you have these rights:

Access, Correction, and ErasureRequest access to your data or ask us to correct or delete it by contacting GDPRsupport@biotin.ai from your registered email address.

Data PortabilityIf we process your data based on consent or contract, you can receive your data in a usable, portable format.

Withdraw ConsentIf processing is based on your consent, you can withdraw it at any time for future processing.

Object and Restrict ProcessingObject to or request restrictions on how we process your information under certain circumstances.

Post-Death Instructions (France)French residents can provide specific instructions regarding the use of their data after death.

When we process data on behalf of another organization (as a data processor), direct your requests to that organization (the data controller).

You also have the right to file a complaint with a supervisory authority, though we encourage you to contact us first at GDPRsupport@biotin.ai.

Legal Bases for ProcessingWe rely on various lawful bases including:

• Your explicit consent
• Necessity to provide services you've requested
• Legitimate business interests
• Compliance with legal obligations
• Protection of vital interests

For questions about our data processing activities or to exercise your rights, contact GDPRsupport@biotin.ai.

If you believe we've violated data protection laws, you may lodge a complaint with your local supervisory authority or the Irish Data Protection Commission.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we'll post the revised version on this page with an updated effective date.

Continued use of DietApp.com after changes take effect constitutes acceptance of the updated policy. For significant changes, we'll provide more prominent notice or seek your consent as required by law.

Questions, concerns, or requests regarding your privacy?

General Inquiries: support@biotin.ai
GDPR Matters: GDPRsupport@biotin.ai

We're here to help you understand and exercise your privacy rights.

At DietApp.com, your privacy isn't just a policy—it's a promise. We're building the best diet app by putting your trust and data protection first.